Frequently Asked Questions
Do I need Pilates experience?
No prior experience is required. Our classes are suitable for beginners and experienced clients, with options for exercises offered throughout the lessons.
Can I attend both reformer and matwork?
Yes! Many people enjoy combining both styles as part of their weekly routine.
What should I wear?
Comfortable activewear you can move freely in. Grip socks are recommended for all classes at JEM Pilates.
Are grip socks required?
Grip socks are recommended for safety and stability during classes, particularly on the Reformer. If you don’t have a pair, they are available to purchase when booking.
How many people are in each class?
Reformer classes are capped at 6 participants.
Matwork classes are capped at 10 participants.
How old do I need to be to attend class?
The minimum age for JEM Pilates classes is 14 years old. There is no maximum age!
How do class packs work?
Class packs allow you to book any classes on our schedule at a reduced rate. Packs are valid for a set period from the date of purchase.
What is your cancellation policy?
Cancellations must be made within the required notice period of 12 hours. Late cancellations or no-shows will result in the class being deducted from your pack.